Begin with the manufacturer's transport instructions
Give the exact year, make, model and powertrain, including whether the vehicle is an EV, hybrid, all-wheel drive or four-wheel drive. Mention modifications or accessories that could affect loading. The operator should use the transport instructions for that vehicle rather than assume all cars with the same badge are alike. For example, Tesla's Model 3 guidance recommends flatbed or comparable transport and requires all four wheels off the ground; it also describes limited use of wheel-lifts with dollies. That is a model-specific example, not a blanket instruction for every EV, SUV or AWD vehicle.
Explain the condition before equipment is selected
Tell the operator whether there is a key, whether the electrical system works and whether the vehicle can roll and steer. Mention collision damage, a missing wheel, a locked wheel, lowered suspension or a parking brake that cannot be released. Do not climb under the vehicle or attempt mechanical changes to answer these questions. Report what you already know. Photos of visible damage can help if taken safely. A vehicle that cannot be put into the expected loading condition may require a different approach, even when its normal transport method would be straightforward.
Describe the place where loading will happen
A request should include the entrance, clearance and space available around the vehicle. Underground parking, a narrow driveway, a steep approach or a blocked loading area can affect which equipment can reach the pickup point. Tell the operator about gates, height restrictions and building rules before arrival. If the vehicle is in a parking structure, provide the posted clearance and the level if you know them. Let the operator assess the access. Do not drive a damaged or disabled vehicle into traffic simply to create more space for a tow truck.
Ask for the plan in plain language
Ask how the proposed method fits your vehicle and what information is still needed. Useful questions include whether all wheels will be supported as the manufacturer requires, whether loading access has been assessed, and what happens if the vehicle does not roll as expected. For a long-distance move, confirm that the selected method is appropriate for the planned trip, rather than just for a short repositioning. At delivery, arrange a receiver and a suitable unloading space. Clear answers are more useful than choosing solely by the words flatbed, wheel-lift, premium or cheapest.
