Clear answers. Before the next move.

Contact us for heavy duty towing, semi and tractor-trailer towing, flatbed transport, car towing, recovery, equipment transport and roadside assistance. Describe your vehicle and location so the towing method and availability can be confirmed for the job.

Yes. The service area runs from Hamilton and Burlington through Stoney Creek, Grimsby, Lincoln, St. Catharines and the Niagara region. Longer-distance work can be discussed when the scope, route and equipment fit the job. Coverage does not imply a depot in each community.

There is no useful single price for every heavy tow. Vehicle weight, loaded condition, access, recovery work, travel, labour and the destination change the scope. Ask for an itemized estimate and the applicable rate schedule before authorizing service. Our pricing guide explains what to ask.

Tell us whether the tractor, trailer or both are disabled, the estimated gross weight, cargo type and any visible instability. A loaded combination may require a different towing arrangement or specialist support. Equipment suitability and any cargo work must be assessed before the move is confirmed.

The correct method depends on the manufacturer’s instructions, damage, clearance and the ability to roll and steer. Keeping all wheels off the ground is often important for certain drivetrains. Mention an EV, AWD system, lowered suspension or locked wheels when you call so the loading plan can be discussed.

Have the pickup location and direction of travel, vehicle make and model, loaded weight if relevant, condition, keys, access restrictions and preferred destination ready. Photos can help when taken from a safe place. Do not enter traffic or approach an unstable vehicle to gather information.

Ontario’s restricted tow zones have specific dispatch rules. From a safe place, call 511 for a tow in a restricted zone; call 911 in an emergency. Follow the directions of emergency services and the authorized zone operator. See the linked Ontario Tow Zone Program guidance for current boundaries and exceptions.

No. The form saves an enquiry and prepares an email for you to send. A tow, price, destination and arrival estimate must be confirmed directly with the team. If you need immediate assistance, call 289-670-3373.

Yes. Call 289-670-3373 for roadside assistance 24 hours a day, seven days a week. Tell us your location and whether you need a battery boost, tire assistance, vehicle lockout help, fuel delivery or a tow. The response plan and timing are confirmed for your particular call.

Heavy duty towing concerns larger vehicles such as semis, tractor-trailers, buses and commercial trucks. Gross weight, axle layout, driveline condition and the load affect the equipment and preparation. Car towing usually has different capacity and loading needs. Describe the complete vehicle rather than choosing a tow truck by appearance.

Yes. Explain why it cannot be driven, whether it can roll and steer, and whether the brakes or driveline are affected. A running engine does not establish that a vehicle is safe to drive or ready to tow. The operator needs the actual condition and destination to plan the move.

Discuss the receiving arrangement before the vehicle is collected. The shop may have an approved drop-off area, key procedure or restrictions on heavy vehicles. Provide a receiving contact and confirm permission to leave the vehicle. If no safe, authorized handover is available, ask about another destination and the revised scope.

Say that the figure is unknown. Share any vehicle identification, rated-weight information, load description or fleet records available without approaching an unsafe scene. Do not guess a precise weight. The operator can explain what additional information is required before equipment or a movement plan is confirmed.

Passenger arrangements depend on safe seating, the number of people, accessibility needs and the truck assigned. Tell us how many people need onward travel when you call. Do not assume a heavy towing or transport vehicle can carry everyone; discuss separate arrangements before the job starts.

Yes. Provide the on-scene driver’s number, the person authorizing charges, the vehicle identification and the receiving facility. Tell us who should receive updates and the invoice. Keeping one agreed point of contact helps avoid conflicting destination or service instructions.

Larger recovery and transport jobs beyond the usual service area can be discussed. Send the exact pickup and destination, vehicle configuration, condition, dimensions and timing. Route, equipment and authorization need to be confirmed before travel or a specialist job is agreed.

An exact price needs the pickup, destination, vehicle details and an assessment of any recovery or loading difficulties. The page explains the factors; call or send an enquiry for the actual job.

No. Numeric ranges on this website are clearly labelled references drawn from Hamilton and Ontario operators’ public price guides. They are not our maximum rate schedule or a price commitment. Your actual service needs an applicable operator-specific rate schedule and an itemized estimate.

No. Loaded weight, axle and driveline configuration, access, recovery needs, labour, equipment and the destination also affect the work. A short recovery can be more involved than a longer straightforward vehicle move.

Ask what changed, which additional service is proposed, its cost basis and whether the original estimate still applies. Keep the scope and authorization clear, especially when storage, waiting or additional equipment becomes relevant.

The two components are added. As arithmetic only, the published reference of a $100–$200 hookup plus $3–$6 per kilometre would give $250–$500 for 50 chargeable kilometres, before any other applicable charges. This is not a quote. Ask whether kilometres start at the pickup, include travel to the vehicle, or follow another disclosed basis.

No. They do not establish a price for semis, loaded tractor-trailers, buses, specialist lifting, cargo handling or heavy recovery. Those jobs need an assessment of the vehicle, site, equipment and authorized work. Request a job-specific estimate.

The third-party references do not establish an all-inclusive total or an included-distance allowance. Confirm taxes, distance, callout or hookup, loading, waiting, additional equipment and any storage separately in the estimate. Do not assume that a numeric range covers every service.

Yes. Call with the exact problem and location for a roadside assistance quote. The source supplied for this guide does not publish a verified standalone price for each of those services, so the website does not invent one or apply a towing price to a different service.

One regional operator’s published guide gives $150–$250/hour for basic local heavy towing, $250–$500/hour for semi/trailer recovery and $500–$1,000+/hour for rollover or jackknife recovery. These are advertised guide examples, not an average Hamilton price, a maximum charge or our confirmed rates. Minimum time, travel, mileage, crew, equipment and taxes need confirmation.

A Hamilton competitor advertises heavy towing from $300 for simpler local jobs, but that statement does not establish an hourly unit, included distance, minimum duration or taxes. Treat it as a starting-price example and request a complete estimate for your vehicle. It is not a Hamilton Heavy Towing offer.

The hourly figure is only useful alongside the billable time and included resources. As arithmetic, two billable hours at $150–$250/hour would be $300–$500 for that hourly component. This does not establish a two-hour minimum, include mileage or other charges, or create a quote. Ask when billing starts and ends and which truck, crew and services the rate includes.

Yes. The upper figure is not a cap. Multiple trucks, specialist lifting, shifted cargo, site access, cleanup, additional personnel and onward towing can change the estimate. Published competitor maximum schedules also describe different equipment and charging rules from informal budget guides. Confirm the assessed scope and applicable rates for your incident.